Love him or hate him, you have to respect Bill O’Reilly for being able to get back into character when the tape is rolling. Sort of… Aside from bitching out the people he’s working with, this is a good quality to emulate. Sexually harassing women, not so much… Take care of your people and treat […]
This video explains the situation better than I ever could: With hours, the United Airlines CEO… ATTEMPT #1 – apologized for “re-accommodate” passengers ATTEMPT #2 – described the passenger as “disruptive and belligerent.” ATTEMPT #3 – “I want you to know that we take full responsibility and we will work to make it right. I promise you we […]
I was recently in Orlando for a conference and this was on the inside of my hotel door… I get it. It’s a bitch when you’re running the “official” pizza place inside the hotel and you have to compete with guys putting flyers under sleeping room doors, apps that let guests know there’s a cheaper […]
On January 27, 1997, I decided to take a marketing job at one of the oldest companies in the United States, AT&T. I remember walking with a crowd of my co-workers into an elevator that day, hearing its doors close, and thinking, “This is going to be hell.” And it was — at least for […]
I started my career doing guerrilla street promotion for record labels. Still, 20+ years later, there’s something I love about hijacking an existing environment and making it your own. You can’t buy this kind of impact, but if you’ve got time, energy, and imagination, it’s available to you free.